Customers may return any unopened, non expired merchandise purchased from Naturmend online to the Naturmend store within 60 days. We will provide you with a return shipping label at no cost to you when you contact us. Please carefully package the return item(s) prior to shipping.
What if items arrive damaged or defective?
We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please e-mail us at firstname.lastname@example.org or call us at 403-457-3205. Give us your name, order number and the product that was damaged and we will arrange for the damaged item to be replaced immediately.
Still have questions?
Our knowledgeable team is available to answer your questions. Mon - Friday from 9am - 6pm (MT), Sat 10am - 5pm.